Shipping Policy
Shipping
• Products are shipped from our warehouse within 4 working days.
• The order will be delivered within 10 working days.
• You will receive the order tracking number as soon as your order is shipped.
Returns
• We have a 10 day return policy (only for returnable products).
• Please ensure that the products you return are unused, unworn and the original tags are intact.
• Once the product is picked, refund will be initiated in 3 working days to the original source account for prepaid orders. For the COD orders Razorpay link will be sent to registered email ID.
• Please share the package unboxing video for wrong product / Missing item received.
• Don’t Handover Product without pick-up slip or SMS Confirmation.
• Post-wash query will only be valid within 30 days from the date of delivery.
• Only one time exchange is allowed.
• Customer has to self-ship the product if the pin code is out of serviceable area with reverse logistic. We request you to self-ship the products by "Speed Post" as your courier service.
• Don’t Accept if the package is tampered.
• Don’t share the OTP with carrier if you haven’t received the product.
Exchange
• Exchange is not available for products at or below Rs.299/-
• There is no additional charge for any exchange orders.
• For new orders of lower price, the balance amount will be refunded as a gift voucher.
• Size exchange is subject to availability.
• Please share the package unboxing video for wrong product received.
• For further details refer the link - Terms & Conditions and FAQ.